Can’t Login?

If you do not find the answer to your problem here, please contact the Credit Union. Wherever possible, please provide as much detail as well as the error message you receive when encountering this problem.

Help Sections

Please choose from the list of potential problems:

  1. Timeout message when logging in
  2. Can't view the login page or any other secure page
  3. The Members Area is being updated when I login
  4. It says my PIN or Date of Birth are wrong
  5. Cookies and Your Security
  6. Delete Remembered Passwords
Contact Us
  • Ballyshannon & Killybegs Credit Union
  • Tel: 074 955 4455
  • Fax: 071 985 8825
  • Email:
  • Web: www.bkcreditunion.ie
  • Address: Main Street, Killybegs, Co. Donegal
  • Killybegs:
  • Ballyshannon:
  • Email:
  • Web:
  • Address:
  • 074 973 2158
  • 071 985 2288
  • www.bkcreditunion.ie
  • Main Street, Killybegs
Ballyshannon & Killybegs Credit Union Ltd is Regulated by the Central Bank of Ireland. Reg No. 160CU